Help Center

It is the public AI practice app for PassionalAI. Learners use it to practice speaking, get immediate feedback, improve phrasing, track progress, and keep useful expressions in one place.

It gives you daily practice without waiting for a class, keeps the session focused on your actual topic and difficulty, returns structured feedback right after each answer, and helps you save high-value expressions for later review.

Each turn is designed to return the exact question, realistic scores, one-sentence overall feedback, three grammar coaching items, a stronger standard answer, three key expressions, and a new follow-up question.

You can practice interviews, exams, workplace communication, healthcare speaking, business communication, and other coach-guided topics using the AI coaches and scenario-driven flows.

The vault stores approved learning items such as key expressions and useful vocabulary so you can review and reuse what you learned instead of losing it after the session ends.

No. The app is designed for independent daily practice first. When you want human guidance, you can move into teacher booking and live support from the same platform.

It is built for students, exam candidates, job seekers, and working professionals who want more confident real-world communication, not just isolated grammar drills.

You submit your profile, skills, languages, teaching details, and consent through the application flow. Approved teachers can then manage pricing, availability, bookings, reviews, and earnings in the teacher hub.

You set your teacher rate per 25-minute class. Topic pricing and rate previews in the teacher hub show what the student pays, what the platform deducts as commission, and what you keep as net payout.

The platform is based on 25-minute classes with a 5-minute rest buffer, which fits into 30-minute booking blocks. Two back-to-back classes are roughly one teaching hour, so your hourly gross is about two times your per-class rate before commission. Your exact net depends on your active commission tier.

Commission is tier-based rather than a single public fixed number in the code. The important point is that the platform calculates it transparently and shows the commission amount and net payout preview before you publish pricing and in your earnings view.

There is one free trial per student-teacher pair. For that trial, the student pays 0, the teacher earns 0, and the platform earns 0.

Payout processing targets Friday in Asia/Manila, with an expected 1 to 3 business day arrival window, starting with PayPal support.

If a booking is canceled at least 2 hours before the scheduled start, the student gets a full refund. If it is canceled later than that, the standard policy is a 50% refund unless admin override applies. These calculations are enforced server-side.

Yes. Teachers can support in-app delivery, and approved external fallback modes can also be enabled where allowed by settings and booking rules.

Prepare a clear display name, a practical headline or bio, your languages, your teaching skills, your preferred delivery modes, and the rate you want to charge per 25-minute class.

A learner and teacher join a one-on-one session tied to a valid booking. The room supports communication and collaboration tools so the class can run inside the platform instead of through scattered third-party links.

The room includes chat, board tools, timer, files metadata, presence, participant state, and call-related features for supported sessions.

The canonical booking length is 25 minutes unless the product contract changes centrally.

Room access is validated from booking truth on the server. Eligible participants are allowed into the room based on the booking and membership rules.

No. Live membership and room access are server-owned. Only eligible participants and admins can access booking-linked room details.

Yes. The live flow includes room files metadata, and storage access is controlled so classroom files do not become broad public links by default.

Approved external fallback delivery modes can be used when supported, but booking completion, ratings, disputes, and earnings effects still remain inside the platform.

The platform keeps completion and dispute handling inside the booking system. Disputed sessions can block earnings until admin resolution.

The store provides digital downloads and curated resources that support ongoing practice, review, and faster learner progress outside the live session itself.

The store can include digital learning resources, curated support materials, and other published items that fit the broader PassionalAI learning workflow.

Yes, published store pages are public. Draft or admin-only product data should not appear on the public store.

Store products and pages are admin-managed, and publish or unpublish actions, price changes, asset updates, and related workflows go through the server rather than direct browser writes.

It gives learners extra resources they can use between AI practice and live classes, which helps them keep momentum instead of relying on class time alone.

Yes. The store is part of the same platform and is intended to support the practice app, teacher-led learning, and broader study routines.

Use the Help Center and Contact pages on chizsaleei.com if you need help with a store product, support question, or publishing-related concern.